SWAP'n'GO FAQ - Frequently Asked Questions

FAQs for SWAP'n'GO Gas Bottle Refill Exchange and SWAP'n'GO prices…

 

SWAP'n'GO FAQ • Frequently Asked Questions

SWAP'n'GO BBQ Gas Bottle Refill Prices

SWAP'n'GO BBQ Gas BottlesThe following are frequently asked questions about SWAP'n'GO®, BBQ gas bottle refill, LPG gas cylinder exchange and SWAP'n'GO Prices from customers and online forums. 

If you have a question that is not answered here, please feel free to send us an Online Enquiry.

Questions that have general interest, and the answers, will be added to this FAQ page.

SWAP'n'GO Prices: Questions


SWAP'n'GO Gas Bottle Refill Prices
SWAP'n'GO®
Gas Bottle Sizes
SWAP'n'GO® Prices
Low Range*
SWAP'n'GO® Prices
Upper Range*
8.5kg
 Mid $20s
 Low $40s
3.7kg
 ≈$20
 Mid $30s
 Prices vary as they are set independently by the dealers and are indicative only.
Some prices may be outside of these ranges, particularly in remote areas.

Swap and Go Prices - Swap and Go Gas Bottle PricesAt the time of this writing, typical SWAP'n'GO gas bottle refill prices range from the mid $20s to the low $40s for 8.5kg gas bottles*.

It varies because SWAP'n'GO gas bottle refills are sold by independent dealers who set there own SWAP'n'GO gas bottle prices.

Elgas does not have a SWAP'n'GO Recommended Retail Price - RRP - meaning the SWAP'n'GO gas bottle refill prices are totally under the control of the dealers.

For this reason, it may pay to shop around, as SWAP'n'GO gas prices can vary quite a bit, as previously mentioned.

"Swap and Go Prices" is just another way to say the same thing but SWAP'n'GO® is the registrered trademark.  So, when you search for Swap and Go gas bottle prices you will still get the same information.

*SWAP'n'GO® gas bottle bottle prices as at February 2019

BBQ Gas Refill Prices

Gas refill dealers, like the local service station, are also independent. So, BBQ gas refill prices are also set independently by the dealers.

Once again, this makes it wise to shop around.

SWAP'n'GO BBQ Gas Bottles - 9kg & 4kg

SWAP'n'GO gas bottle refill exchange prices are a bit more than for just plain refilling. The simple reason is that you are getting much more than just the gas bottle refill.

The SWAP'n'GO gas prices reflect this added value.

Please see 10 Reasons Why SWAP’n’GO is Better than Refilling

BBQ e-book

 

New to SWAP'n'GO Questions


Please see What is LPG?

 

Swap and Go Prices - Swap and Go Gas Bottle Prices

It's faster

It's safer

The gas bottle refills are always in date

You know it has been filled correctly and double leak checked.

Swap any 9kg or 4kg gas bottle at your local SWAP'n'GO® outlet 

Please also see 10 Reasons Why Swap is Better than Refilling

 

No problem. You can purchase a full SWAP’n’GO gas bottle refill without a trade-in at any of our convenient SWAP'n'GO Locations.

 

Propane? LPG? What’s what?    Also... What is Propane Gas?

Different size BBQ gas bottlesNo, the BBQ Gas Bottle Size is not an issue as long as it is fitted with a POL valve. 

However, an undersized gas bottle will not last very long in actual use. 

An 8.5kg bottle is recommended for most BBQs.

 

Yes, when you purchase or swap a gas bottle refill from us, you own the SWAP’n’GO gas bottle you receive.

Also, you are free to choose swap or refill when it is empty.

Please see Why SWAP'n'GO

 

When you purchase or swap at SWAP'n'GO you own the bottle.

Unfortunately, there is no basis for issuing a refund.

You might consider giving your bottle to family or friends.

Local clubs that do sausage sizzle fund raising would also appreciate the donation.

You can also dispose of them at a local council recycling centre or you can leave the bottle at your nearest SWAP'n'GO depot.

 

Swap any 9kg or 4kg gas bottle at your local SWAP'n'GO® outlet

 

Gas Bottle & Regulator Questions


Please see Are BBQ Gas Bottles 9kg or 8.5kg?

 

The full weight of gas bottles can vary based on the weight of the empty bottle. 

The weight of the empty bottle, or tare weight, is stamped on the neck ring of the bottle. 

To calculate the full weight, you add 8.5kg to the empty (tare) weight of the bottle and the total is the full weight. 

Full Weight - Tare Weight = Gas Remaining

 

Please see Gas BBQ Regulators & Hoses

BBQ reulator and hose

 

Every SWAP’n’GO gas bottle refill is precision filled, on a digital scale, to either 8.5kg (large bottles) or 3.7kg (medium bottles) and leak tested by Elgas technicians.

Look for the yellow seal on the neck of the gas bottle which indicates that it has been quality checked and filled to safe industry standards by Elgas SWAP’n’GO.

 

A Primus gas bottle is a gas bottle fitted with a Primus valve. 

These are not very common and are not offered as part of the SWAP'n'GO programme.

 

"How To" and other BBQ Gas Bottle Refill Supply Questions


Watch this short 2:56 video for some amazing BBQ cleaning tips including the 'Great Steam Trick'!

Easy Way How to Clean BBQ Grill - Gus Shares Tricks & Tips on BBQ Cleaning

 

Swapping with SWAP'n'GO is quick and easy:

Please see How to Swap Gas Bottles

 

For detailed instructions with illustrations, please see :

How To Attach and Operate Your BBQ Gas Bottle

That depends on the gas consumption rating of the BBQ or patio heater being used. 

For an easy to use duration table showing common BBQ and Patio Heater sizes, please see:

How Many Hours Will a BBQ Gas Bottle Refill Last

 

Please see How Much Gas is Left in the Gas Bottle

For info on gas bottle testing & expiry see Gas Bottle-Cylinder Testing Facts

 

Yes!

We accept out of date bottles at no extra charge.

Please see How to SWAP'n'GO

 

Removalists and gas bottlesSWAP'n'GO offers a mover’s transfer service, with which you can to take your BBQ gas bottle to your nearest Elgas branch and reclaim another one at the Elgas branch nearest to your destination. 

It can also be used if you are putting your home contents into storage.  Please see:

Removalists and the Moving or Storage of BBQ Gas Bottles

 

Everyone wants to get the full value out of their gas bottle refill. 

The simple solution that many people use is to have a second gas bottle. 

Then, you can run your first bottle completely dry and quickly switch bottles without a frantic run to your local servo.  You can then swap the empty bottle at a more convenient time.

Don't have a second bottle? 

No problem. 

You can purchase a second full SWAP’n’GO gas bottle refill without a trade-in.

 

Refillern got gasDue to the popularity of SWAP'n'GO, staffing issues and safety concerns, all of the major oil marketing companies removed refilling from their company owned sites a few years ago. 

The remaining refillers are independent service station operators and multi-site groups, although some have major oil company branding.

The numbers have now stabilised and no further significant reduction of refiller sites is expected.

Elgas is one of the largest suppliers of LPG to gas bottlr refillers and we support them as well as our SWAP'n'GO network. 

In fact, many of our independent customers have both SWAP'n'GO and Elgas gas bottle refill gas.

 

Safety Questions


At Elgas, we pride ourselves on our bottle quality.

All SWAP’n’GO gas bottle refills are either new or quality checked and have been refurbished by trained technicians. 

Please also see BBQ Safety Tips

 

Gas bottles in the sunPlease see Gas Bottles in the Sun

 

  • It is best to store gas bottles outdoors in a well ventilated space.

  • Gas bottles should never be stored indoors.

  • Gas bottles should always be stored upright.

  • Do not store gas bottles near an ignition source.

  • If you store your BBQ or patio heater indoors, when not in use, you should always detach the gas bottle first and store it separately outdoors.

Please also see Safe Gas Bottle Storage

 

Manually refilled cylinders can be incorrectly filled causing the cylinders to vent gas through the pressure relief valve that is part of the main valve.

This can happen, with an overfilled cylinder, as the gas gets warmer and the pressure builds.

Venting can be a very dangerous situation if it occurs near people or an ignition source and especially in vehicles.

SWAP’n’GO® gas bottle refills are done by weight on very accurate digital scales.

The total gas bottle refill weight is calculated based on the empty weight of the cylinder plus the gas.

The scales are reset for each cylinder to achieve the proper full weight. So, you can rest assured that the gas bottle refill you buy from SWAP'n'GO is safely filled.

SWAP’n’GO also performs two leak checks on each cylinder before it is delivered to your local dealer.

We always check the inspection date on every cylinder we fill and only those with valid dates are filled.

Cylinders with expired dates are inspected internally and externally, have new valves fitted and have a new date stamp applied.

Please also see Why Swap is Better

 

Please see BBQ Gas Leak Test

Turning your BBQ off at the gas bottle first is both safer and could save you money!  Please see:

Turn Your BBQ Off at the Gas Bottle First

 

Safe disposal of gas bottles
First, please do not throw your old bottle into general waste or regular metal recycling bins, as it can cause a safety hazard for the tip and recycling workers.

Please see Safe Disposal & Recycling of Gas Bottles - Cylinders

 

There may be By-Law and lease restrictions on using a BBQ on a unit balcony. 

There are also a number of other issues that need to be considered.

Please see Using a Gas BBQ on a Unit Balcony for more details

 

Caravan gas bottlesIs there a special type of gas bottle required for caravan use? 

How many gas bottles can you have on a caravan?

Please see Facts About Gas Bottles for Caravans

 

Please see Bushfires and BBQ Gas Bottles

In Australia, this is a very unlikely problem, as the temperature would need to be far below zero.

Extremely cold sub zero conditions can affect your BBQ gas bottle, particularily as it gets low on gas. 

There could be liquid gas within the bottle that will not come out. 

The reason for this is that the liquid gas absorbs heat from the metal walls of the gas bottle to achieve vapourisation, which is the process of going from a liquid to a gaseous state. 

As the volume of liquid gas gets lower, there is less metal surface area providing heat to the gas so it may not 'boil' and vapourise in extremely cold conditions, when the metal gas bottle become very cold.

The best solution for this is to keep the bottle in the sun, on cold days, so it absorbs as much heat as possible. 

Alternatively, switch to a full or near full bottle. 

You can use the lesser filled bottle on another day, when the temperatures are warmer.

Please also see LPG Gas Physical Properties

 

 

SWAP'n'GO is Close & Convenient - Fast, Safe & Easy

There are thousands of SWAP'n'GO® retailers around the country so you never have to go very far to find a fresh full LPG gas bottle refill.

Just use our convenient app...

SWAP'n'GO Near Me App

SWAP'n'GO Near Me Locator App - FREE

Find your nearest SWAP'n'GO dealer* without even having to click

 

 

 

 

*NOTE: SWAP'n'GO gas bottle refills are sold by independent dealers who set there own SWAP'n'GO gas bottle prices.