Comparing LPG Gas Suppliers
What to Look for in an LPG Supplier
Consumer star ratings - independent evaluations
Emphasis on safety
Convenient delivery options
Help for new users of LPG
No contracts policy
Consumer Star Ratings
As with most products and services, LPG gas suppliers receive consumer reviews.
Google search is the place that most choose to post their reviews.
In addition to the star rating number itself, you should also look for companies that have lots of reviews.
A large number of reviews indicates more engaged customers and makes the score more reliable, as it would be difficult to post a large numbers of fake reviews.
The number of reviews is the number just to the right of the stars.
The other thing to watch out for are suppliers with no listing at all.
They are either not really located in your area or they have chosen to avoid being reviewed by not having a listing (listings are free from Google).
Delivery Options Choices Best for You
Some LPG suppliers only offer cylinder exchange service.
However, you should look for an LPG supplier that also offers on-site filling from LPG tankers.
Tanker refills have a number of advantages for you, as the user, especially if the supplier offers automatic tanker delivery.
Just think of never having to check your gas bottles or having to order.
Gas Bottle Sizes to Fit Your Needs & Save on 45 kg Gas Bottle Prices
Help for New Users of Home LPG
24/7 Live Contact with Your Supplier
No Contracts Policy - Stay Because You Want To
Actively Seek Real Customer Feedback to Improve Service
A good supplier should actively seek feedback from customers to help in constantly improving their service.
A good supplier will collect many thousands of bits of feedback from customers.
Here are some examples, from one supplier, where customer feedback led to improvements…
1. Finding Phone Number
Problem: Customers said that it was sometimes hard to find the telephone number on the web site.
Solution: Supplier placed their number in much more prominent places and made it a live link, so that if you tap it on your smartphone, it will automatically enter the number for you
2. Customer Number Retention
Problem: The web site wasn't remembering customer numbers long enough for some customers
Solution: Supplier extended the memory period to 18 months so that it covers the usage habits of virtually all customers.
3. Forgotten Account Number
Problem: Customers would forget their supplier account number, which prevented them from accessing online services, but couldn't be bothered calling.
Solution: Provide for online automated account number retrieval using either email or SMS delivery.
4. New Customer Incentive
Problem: Some new customers would forget to ask for the New Customer Incentive
Solution: All online signups now have the Welcome Package applied automatically.
5. New Customer First Delivery
Problem: Previously, supplier needed to contact new customers to complete the online signup process. If supplier had difficulty contacting them, it could delay the first delivery
Solution: Supplier completely automated the signup process. Now, if all of the required information has been provided, the account is created and the first order entered into the system right away.
NO points for guessing which supplier this is.
LPG User Support and Engagement
Delivery Capacity for Reliable Supply
Your Supplier Should Have a Residential Focus
Mobile App and Compatibility
Help When Natural Disasters Happen
Upstream LPG Supply & Reliability
45 kg Gas Bottle Refill Price
45 kg gas bottle price is based on either 45 kg gas bottle refill price or automatic tanker refill. The 45 kg gas bottle refill price is based on per bottle prices. The pricing for tanker refill of 45 kg gas bottles is based on a per litre prices.
Pricing can vary based on location, as a result of transportation costs.
LPG home gas bottle prices are important but the fact is that there usually isn’t much difference between suppliers, when it comes to home gas bottle prices, as they must all stay competitive with each other. You can always do price comparisons to confirm home gas bottle prices.
Online Capability for Your Convenience
As with all modern product and service suppliers, you should expect to have full online access and interaction with your LPG supplier.
You should be able to order online and receive a real-time confirmation number, not just an automated email.
Only One Suppliers Ticks All of the Boxes
You can Save Money, Water & Energy
Get Water Efficiency
Saving Water with WELS Water Saving Shower Head
Showers use the most hot water in a home, so the quickest way to save water in your home is to switch to water efficient water saving shower head .
A standard showerhead uses about 15 to 25 litres of water per minute, while a WELS 3 Star rated water efficient water saving shower head uses a maximum of 9L/min and as little as 6 or 7L/min.
So, assuming an 8 minute shower, a standard showerhead uses 120 to 200 litres of water whereas a water saving shower head uses between 48 and 72 litres, or 40 to 75% per cent less water.
Saving Energy and Money with WELS Showerheads
People generally shower for 5 to 10 minutes. Assuming you have a 3 Star water saving shower head and you mix in some cold water with the hot, the typical hot water consumption would probably be in the 7L/min range.
If you also assume an 8 minute shower, water saving shower head will consume about 56 litres of hot water per shower or a family of four would consume 224 litres versus.
That same family would use as much as 640 litres of hot water with a standard showerhead, assuming 20L/min consumption.
The use of WELS 3 star rated water saving shower head is an important factor in saving energy, as hot water typically accounts for about 25% of the average home energy costs.
Your actual savings depend on the type, size and energy efficiency rating of the hot water system you currently own.
You can also save money on the purchase price of a new hot water system, as the WELS water saving shower head help reduce the size and cost of the hot water system required.
Saving with WELS Taps
You can also save money, energy and water by using more efficient tap fixtures, as well as water saving shower head.
More About WELS
Products covered under the scheme include clothes washing machines, dishwashers, water saving shower head, toilets, urinals and taps, with flow controllers optional.WELS products are rated and labelled according the requirements of the Australian Standard AS/NZS6400:2005 - Water Efficient Products Rating & Labelling.