NZ Customers — Click Here to Contact Us
Elgas customer care is both local and national with over 45 Elgas branches located around the country to provide customer service, local support and on-site LPG storage. Elgas also has telephone support operating 24/7/365 to back up our local branches.
Check on My Delivery 24/7
• Check Date of My Last Delivery
Elgas order number is provided with each order. The Elgas order number is helpful to check on deliveries.
Elgas Login – Elgas Account Information 24/7
• Check My Elgas Account Balance- Elgas My Account Login
Elgas Pay – Make a Payment 24/7
• Elgas Pay Online with Credit Card
• Elgas Contact Number to Pay Using Phone Keypad (credit card):
1800 626 988
Get Direct Debit – Online Sign Up
Automatic payments from your nominated credit card or bank account
Send Elgas Email Message
Elgas Email Online Questions • Problems • Feedback
For Elgas New Zealand Customers:
Tell Elgas that I am Moving
Online Moving Notification Form
Get Answers to My Questions
• Frequently Asked Questions for Home LPG
Elgas Contact Phone Numbers – Elgas Contact Number for Customer Service
| Elgas Contact Phone Number: 131 161 | Elgas Contact Number for General Enquiries & After Hours Elgas Telephone Number | (24/7) |
| 1800 626 988 | Elgas Contact Phone Number to Order LPG and Pay (Credit Card) Using Phone Keypad | (24/7) |
| 1800 819 783 | Elgas Emergency Contact Phone Number to report Gas Leaks and other Emergencies | (24/7) |
| 1800 065 258 | Elgas Contact Phone Number for our National Maintenance Centre | Mon – Fri 8:15am – 4:30pm |
| +61 397 674 313 | Elgas Contact Phone Number for International Telephone Calls | (24/7) |
| 1800 782 742 | Elgas Contact Phone Number for STARGAS® Industrial & Hospitality Gas Enquiries | Mon – Fri 8:30am – 5:00pm |
| 1300 654 756 | Elgas Contact Phone Number for UNIGAS® Autogas Supply Enquiries | Mon – Fri 8:30am – 5:00pm |
*Telephone keypad orders and SMS orders are for one 45kg gas bottle with normal delivery.
If you require more than one bottle or if you are out of gas and require a special delivery, please use Online Orders.
Elgas Contact Customer Centre – Branch Business Trading Hours
Standard business hours for most Elgas Customer Centres are Monday to Friday from 8:30am to 5:00pm.
In QLD, our Customer Centre hours are from 8:00am to 5:00pm
Please note that Queensland branches remain on summer hours all year.
Elgas Contact Branch Phone Number: 131 161
Call is routed to your nearest branch during business hours
Elgas Contact Customer Centre After Hours & Weekends (24/7) Elgas Contact Phone Number: 131 161
Call redirects to our National Service Centre
TEXT Orders & Gas Check Alerts – Only from Elgas
Elgas Head Office & Company Contact Details:
Elgas Limited
PO Box 1336
Chatswood NSW 2067 Australia
A.C.N. 002 749 260
Elgas Branch Depot Locations List
Please note that the Elgas contact phone number for all branches is 131 161
This number will automatically connect to your nearest branch during business hours
After-hours calls are re-routed to our National Service Centre
