Text Orders & Gas Check Alerts

Text - SMS Orders & Gas Check Alerts

Order your LPG gas bottles and get LPG gas check alerts by Text-SMS.

Get automatic SMS reminders to check your gas bottles.

Order your gas bottles by Text-SMS anytime or anywhere…

Here's how to order by Text (SMS):

♦  Create a text message with:

"order" + Your 10 digit Elgas customer number + First 3 letters of your last name

Example: if account number is 9876543210 & last name is Smith, then:

"order 9876543210 smi"  (Example Only)

♦ Text your version** to 0458-296-617

   ► We suggest you save this number in your mobile as “Elgas Order”

   ► You can also save the message for repeated use

♦  You will get a confirmation Text message with a confirmation number

♦  One 45kg gas bottle will be delivered promptly to your home

♦  You can further check the status of your order with our Online Services

NEW! - Now you can order more than one bottle

If you would like more than one bottle, you can now order 1 to 9 bottles with one SMS

Just add a single digit to the end of your order.  For example:

"order 9876543210 smi 2"  (Example Only)

This would create an order for two bottles.

If you do not add a digit, we assume that you only want one bottle.

 

Do You Prefer an App?

Now you can order, pay and manage your LPG with our new Elgas EasyApp

It’s a convenient easy-to-use app and it’s FREE from the Apple or Google Play Stores.

Apple App Download

Download iPhone – iPad App Now

Play Store Download

Download Android App Now

 

Automatic Gas Check Alerts

You'll never forget to check your gas bottles again!

If you use our Gas Bottle Exchange Service:

♦  Our computer system calculates when you should check your gas bottles

♦  You get an automatic Gas Check Alert, by Text, on your mobile telephone

Make sure we have Your Mobile Number so you receive your alerts

♦  You save the Gas Check Alert, as it can be used to order gas

♦  You check your home's gas bottles at your earliest convenience

If you do need to order, it’s really simple!

♦  FORWARD (not REPLY) the Gas Check Alert back to us at 0458-296-617

   ► Save this number as “Elgas Order” to make it easier to FORWARD

   ► You can save the Gas Check Alert for future orders, too

♦  Don’t add anything to the message** Your account info is in the Gas Check Alert

♦  You will get a confirmation Text message with a confirmation number

♦  One 45kg gas bottle will be delivered promptly to your home 

♦  You can further check the status of your order with our Online Services 

 Access my account

Not sure if we have your mobile number on file?

Click here to quickly Update Your Customer File with your mobile number
 


 

**Please do not add to or change anything in the order messages. 

If you need to provide us with special instructions, or order more than one bottle, you can do that with our Online Orders:

 Order LPG online

Please note that text messages sent to this number are only ‘seen’ by our computer system.  

Please do not send other text messages to this number, as our staff will not be able to see them.

There are no additional SMS charges from Elgas for Text Orders and Gas Check Alerts.  

Only your normal mobile provider plan SMS fee applies.

 

 

 

 

 

 

 

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