Elgas LPG Gas Blog

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Real Customer Feedback – NPS and Rant & Rave

Are all web reviews real?  Not even close.

Here at Elgas, we are constantly trying to improve our service and our customers’ experience.

One of the key ways we do this is to actively seek REAL customer feedback and act upon issues that come up.

We use a number of methods to do this including an annual national survey and tools called Rant & Rave and NPS.

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NGL Meaning - Natural Gas Liquids: What is NGL?

Talk about alphabet soup…

NGL vs LNG vs LPG vs Natural Gas vs Condensate? 

What are they, how are they used and what are the differences?

I'm "Not Gonna Lie", so here is the straight story…

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What Gas is Used for BBQ?

"Which gas for BBQ?" is a common question.

BBQ gas is another name for LPG.

It is composed of flammable hydrocarbon gases including propane, butane and mixtures of these gases.

BBQ gas is liquefied through pressurisation and distributed in small portable gas bottles or disposable cartridges.

BBQ gas is used for various outdoor gas appliances including BBQs and outdoor heaters.

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What is LPG Autogas? Gas Conversion - LPG Fuel vs Petrol

The fuel type LPG used in LPG powered cars is quite often called “Autogas”

Autogas offers advantages in fuel economy and maintenance costs, as well as reduced emissions.

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How LPG is Transported

LPG exists as either a gas (vapour) or as a liquid, when it is under a modest amount of pressure in gas bottles, cylinders, tanks and larger LPG storage vessels.

Given that gaseous LPG has a volume 270x that of liquid LPG, it is almost always transported in its more compact liquid state.

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How LPG Gas Bottles-Cylinders are Refilled

There are two ways that LPG gas bottles are typically refilled.

The first technique is by weight, using digital scales.

The second approach is by decanting, relying on a bleeder screw.

We’ll look at the details and the pros & cons of both methods…

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LPG Quality Assurance – LPG Standards & Testing

A lot of effort goes into making sure that the LPG you receive is of the highest quality, and it shows.

Quality problems with LPG are very rare.

This is the result of comprehensive standards, thorough testing and strict compliance.

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What is the Difference Between CNG vs LPG?

CNG is compressed natural gas – methane.

LPG is liquefied petroleum gas – propane.

There are many similarities between LPG and CNG, as well as some major differences…

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Don't Use Outdoor Gas Heaters Indoors

Just DON’T do it. 

That is the simple message for people who are thinking about using an outdoor gas heater indoors.

Indoor gas heaters are extremely safe. 

Outdoor heaters used outdoors are also very safe. 

However, using an outdoor gas heater indoors is a really bad idea that is both dangerous and potentially fatal.
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What is Isobutane? i-Butane

What is isobutane?

Isobutane (i-butane) is an isomer of butane.

Isobutane is also an LPG - Liquefied Petroleum Gas - as are butane and propane.

However, isobutane is different in some important ways.

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