Elgas LPG Gas Blog

Australia’s First LPG App Now Available

Did you ever have to wait on the telephone when you call your current LPG supplier? 

Well, those days are over!

Now you can order, pay and manage your LPG with the new EasyApp™ from Elgas. 

It’s a convenient, easy-to-use app for your iPhone, iPad or Android and it’s FREE from the Apple Store or Google Play Store.

Desktop and laptop users also have access to all of the same functionality.

Ordering Made Quick & Easy

App order form pageThere are just a few quick steps to ordering:

1. Push “Domestic” or “Commercial”, depending on what type of account you have.

2. Enter your 10 digit Elgas customer number

3. Domestic customers enter the last name that appears on your account. 

If you are a commercial customer, enter your password.

4. Push “Exchange Delivery” or “Tanker Delivery”, depending on how your gas is delivered.

5. If you are an Exchange customer, just select the number of exchange gas bottles you want from the “Quantity” box. 

Tanker customers simply skip this step

6. Click “Submit Order” and you’re done.

You can even have the app remember your details so your future orders will be even faster.

Download iPhone – iPad App Now

Download Android App Now

 

Check on a Delivery, Account Balance or Your Details

App details screenThe app gives you instant access to your account details.  To login:

1.       Push “Domestic” or “Commercial”, depending on what type of account you have.

2.       Enter your 10 digit Elgas customer number

3.       Domestic customers enter the last name that appears on your account. 

If you are a commercial customer, enter your password.

4.       Click “Login”

You will then have access to all of the following:

·         Your next scheduled delivery date

·         Date of your last completed delivery

·         Your account balance

·         See your current gas price

·         View and edit your personal details

Secure Credit Card Payments

App payment page

The app uses a totally secure payment system that actually takes you to the Westpac payment portal to enter your credit card details. 

Only you and the bank ever see or have access to your credit card details.

Here are the simple steps to pay:

1.       Push “Domestic” or “Commercial”, depending on what type of account you have.

2.       Enter your invoice number, if you have it handy. (Optional)

3.       Enter your 10 digit Elgas customer number

4.       Domestic customers enter the last name that appears on your account. 

If you are a commercial customer, enter your password.

5.       Click “Login & Pay” and you will be transferred to the Westpac payment site to complete the payment with your credit card details.

Quick Access to FAQ, Contact Us and More

FAQ page for app

The app also has a drop down menu with all of the FAQ categories, so you can find answers right at your fingertips. 

There is also access to the CONTACT US page and an Elgas branch locator map tool.

In addition, you can access the Elgas home page with all of its 600+ fully mobile compatible web pages, including our informative blogs.

You Can Order Appliances Online

The app also gives you access to the online gas appliance store

You can shop for gas heaters, fireplaces, hot water heaters, BBQs, patio heaters and more.

 

Prefer to Use a Desktop or Laptop Computer?

You can access the exact same screens and functionality with your desktop or laptop computer. 

All of the same instructions apply, too.

Just click on the Blue Order Button, the Green Payment Button or the Orange Account & Delivery Details Button

These buttons are located on the right side of virtually every page of the Elgas web site, including this one.

Anywhere, Anytime, Any Device… EasyApp™ is Easy As!

 

 

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The information in this article is derived from various sources and is believed to be correct at the time of publication. However, the information may not be error free and may not be applicable in all circumstances.