Elgas LPG Gas Blog

Recall Published Date: 4 Nov 2018

Primus Australia Pty Ltd t/as Companion Brands — Companion Portable Butane Stoves (Single & Dual Burner)

Product Safety Recall

The ACCC - Australian Competition & Consumer Commission - has published a recall notice for two models of Companion brand portable butane stoves.

Primus Butane Stove Models

Companion single burner (COMP01023)

Companion double burner (COMP01034)

 

PRA No. 2018/17129

Companion Portable Butane Stoves Product description

AGA certification number 8704

10 615 affected stove units

Primus Australia Pty Ltd t/as Companion Brands — Companion Portable Butane Stoves (Single & Dual Burner)

What is a Portable Butane Stove?

Portable butane stove cookers are small single and double burner stove tops powered by butane cartridges.   

They usually weigh about 2kg and are typically transported in a small plastic carrying case.

The portability of these units makes them very popular with campers, caravaners and 4WD enthusiasts.  They typically sold for under $30.

Disposable Butane Cartridges for Butane Stoves

The 220g disposable butane cartridges simply slide into the unit and are locked in place. 

Many of these cartridges are now equipped with a Countersink Release Vent (CRV). 

The CRV is a safety feature that is designed into the cartridge to allow the release of some gas in an over pressure situation, as would occur when exposed to excess heat. 

This helps to eliminate any risk of explosion. 

Empty butane cartridges should be disposed of properly. 

Community recycling centres are the best place to take any empties

What are the Defects?

In some stoves, the gas valve may leak during operation as the gas safety valve may not fully seal at the gas cartridge end during operation.

What are the Hazards?

Improper sealing may cause a gas leak.

If the gas valve leaks during operation, there is a risk of explosion or fire.

This may result in injury to consumers or damage to surrounding areas.

What Should Consumers Do?

Consumers should return their appliance immediately to Companion Brands or the place of purchase to receive a full refund of the purchase price. 

Supplier Contact Details - Companion (Primus)

Website: Primus Australia Pty Ltd t/as Companion Brands

Phone: Affected consumers can call Companion Brands' customer service line on 1300 555 197

Hours: Monday to Friday from 9am to 5pm

Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Where these Butane Stoves were Sold

Nationally

International

Dates available for sale:

11 January 2018 - 23 October 2018

Recall Advertisements and Supporting Documentation

Companion Brands recall advertisement.pdf (246.25 KB)

Responsible Regulator

Energy Safe (VIC) is the responsible regulator for this recall.

See productsafety.gov.au for Australian product recall information

Full Suppliers List

List of traders who sold this product, as supplied with the recall notice: Full Supplier List

Suppliers

A TOUCH OF COUNTRY

ABBOTT SUPPLY PTY LTD

ABSOLUTE OUTDOORS AUSTRALIA

ADVENTURE LIFE,CARAVAN,BOATING

AGNES WATER 1770 CAMPING

ALEXANDER'S OUTDOOR &LEISURE

ALL BOAT BUSINESS

ALL HOME PRODUCTS

ALPINE COUNTRY CAMPING & FIS

AMITY POINT GENERAL DEALERS

ANGASTON HARDWARE

AQUASTEEL INDUSTRIES

ARMOUR TIMBER & HARDWARE

ASSOCIATED RETAILERS LIMITED

ATHERTON GAS CENTRE

ATTENTION ACCOUNTS PAYABLE

AUGUSTA XTREME OUTDOOR SPORT

AUSSIE DIGGER CAMPING

AUSSIE DISPOSALS - ALBURY.

AUSSIE DISPOSALS (MOE)

AUSSIE DISPOSALS (ST MARYS)

AUSSIE DISPOSALS(BORONIA)

AUSSIE DISPOSALS(CHELTENHAM

AUSSIE DISPOSALS(CITY)

AUSSIE DISPOSALS(CRANBOURNE)

AUSSIE DISPOSALS(DUBBO)

AUSSIE DISPOSALS(ELIZABETH)

AUSSIE DISPOSALS(EPPING)

AUSSIE DISPOSALS(FERNTREE GU

AUSSIE DISPOSALS(FOUNTAIN GA

AUSSIE DISPOSALS(FRANKSTON)

AUSSIE DISPOSALS(GEELONG)

AUSSIE DISPOSALS(HAWTHORN)

AUSSIE DISPOSALS(HIGHPOINT)

AUSSIE DISPOSALS(KNOX CITY)

AUSSIE DISPOSALS(MALVERN)

AUSSIE DISPOSALS(NOARLUNGA)

AUSSIE DISPOSALS(RUNDLE ST 

AUSSIE DISPOSALS(SOUTHLAND)

AUSSIE DISPOSALS(SUNBURY)

AUSSIE DISPOSALS(WANGARATTA)

AUSSIE DISPOSALS(WARRNAMBOOL

AUSSIE DISPOSALS(WH SHOP)

AUSSIE DISPOSALS(WONTHAGGI)

AUSSIE DISPOSALS-BAIRNSDALE

AUSSIE DISPOSALS-BALLARAT

AUSSIE DISPOSALS-BATHURST

AUSSIE DISPOSALS-BENDIGO

AUSSIE DISPOSALS-MILDURA

AUSSIE DISPOSALS-SALE

AUSSIE DISPOSALS-SHEPPARTON

AUSSIE DISPOSALS-TRARALGON

AUSSIE DISPOSALS-WAGGA

AUSSIE DISPOSALS-WARRAGUL

AUSSIE DISPOSALS-WERRIBEE

AUSSIE DISPOSALS-WOLLONGONG

AUSTRALIA'S CAMPING QUARTERM

AUTO ONE SOUTH HEDLAND

AUTOBARN GYMPIE

AUTOPRO ROBINVALE

AWARD CARAVAN & 4WD ACCESS

B & G (YASS) PLUMBING & HARD

BAIRNSDALE ELECTRICS

BALLINA CAMPING & DISPOSALS

BANNER HARDMART

BARBEQUES GALORE - GYMPIE

BARBEQUES GALORE & CAMPING

BARBEQUES GALORE ESPERENCE

BARBEQUES GALORE NOWRA

BAROSSA 4X4 & OUTDOORS

BBQ'S GALORE (WAGGA WAGGA)

BCF - HOPPERS CROSSING 1141#

BCF MORAYFIELD (1033)

BENALLA MITRE 10

BERRY SPRINGS HARDWARE

BIG BARRA'S ONE STOP

BLACKWOODS/ATKINS

BLUESKY ILLAWARRA (2200)

BONNEYS H/WARE & ELECTRICAL

BOOTS GREAT OUTDOORS

BOURKE FURNITURE ONE

BOWEN OUTDOORS & DISPOSAL

BOYDS H HARDWARE

BP MANSFIELD

BRAIDWOOD OUTDOORS PTY LTD##

BRIDGETOWN MITRE 10 & RETRA

BROADFORD TIMBER & HARDWARE

BTC PARTS & ACCESSORIES

BUNNINGS

BUNYIPS GREAT OUTDOORS CNTR

BUSHCAMP SURPLUS STORE

BYRON BAY CAMPING

CAIRNS CAMPING SPECIALISTS

CAIRNS HARDWARE - MAIN STORE

CAIRNS HARDWARE EDMONTON

CALTEX HALLS GAP

CAMPING & OUTDOORS

CAMPING COUNTRY SUPERSTORE

CAMPING PLUS

CAMPING PLUS AUSTRALIA

CARA REST SUPPLIES

CARAC CARAVAN ACCESSORIES

CARNARVON FRESH IGA

CASINO OUTDOOR & DISPOSAL

CATLEX STRATHMERTON

CENTRAL COMMS

CENTRAL PURCHASING SERVICES

CHARLIES TACKLE WORLD

CHARTEE PTY LTD

CLEVE 4WD AND CAMPING CENTRE

COASTLINE CARAVAN & MOTORHOM

COBRAM OUTDOOR & DISPOSALS

COFFS DISPOSALS

COHUNA FISHING & CAMPING.

COLLIER & MILLER P/L

COOBER PEDY FRESH FOOD

COOKTOWN H/WARE-RETAIL STORE

COOL AUTO ELECTRICS

CORAL BAY SUPERMARKET

CORNFORDS HARDWARE

COUNTRYWIDE CLOTHING

COWES BATTERIES AND MORE

CRESCENT HEAD SERVICE STN

CRIKEY CAMPER HIRE

CRISP & TAYLOR

DAVES DISPOSALS

DAVE'S WORK 'N' SAFETY GEAR

DELAMERE STORE

DENILIQUIN BETTA ELECTRICAL

DESERT DWELLERS

DIMBOOLA STOCKFEED & PRODUCE

DINH HARDWARE & HOMEWARE#

DISCOUNT DAVES

DISCOUNT DAVES - BLAYNEY

DISCOUNT DAVES - PARKES

DISCOUNT DAVES BATHURST

DISCOUNT DAVES COWRA

DISCOUNT DAVES WEST WYALONG

DOWN SOUTH CAMPING & OUTDOOR

DOWN UNDER CAMPING

DOWNS HEATING,COOLING & OUTD

DRIFTA CAMPING KITCHENS

DUNSBOROUGH O/DOOR SPORTZ

EAST END WELDING

EAST SIDE TRADING - S'THORPE

EASTERN CREEK PERFORMANCE C

ECHUCA DISPOSALS

EDEN GAS & GEAR

ERLDUNDA MOTEL

ESPERANCE CAMPING & WORKWEAR

EXMOUTH HARDWARE & BLDG SUPP

EXMOUTH TACKLE & CAMPING SUP

FAR OUTDOORS

FARMER JACKS MEEKATHARRA

FAT RAT TRADING

FITZROY HARDWARE

FOOTBRIDGE DISPOSALS

FRASER ISLAND FUELS PTY.LTD.

FREDDY'S FISHING & OUTDOORS

FREDDY'S FISHING & OUTDOORS

FREDDY'S FISHING & OUTDOORS

FREDDY'S FISHING & OUTDOORS

FREDDY'S FISHING & OUTDOORS

FREDDY'S FISHING & OUTDOORS

FREDDY'S FISHING & OUTDOORS

FREERANGE SUPPLIES

FRONTLINE STORES

G & R WILLS WINNELLIE

G&L WHOLESALERS P/L

GARLICK'S HARDWARE

GATTON HOME BREW,CAMPING & F

GAWLER FISHING & OUTDOORS

GEELONG 4WD & CAMPING

GEOGRAPHE CAMPING & TACKLEWO

GEORGE TAYLOR STORE

GETAWAY CAMPING UNANDERRA

GETAWAY DISPOSALS

GETAWAY OUTDOORS BALCATTA

GETAWAY OUTDOORS COCKBURN

GETAWAY OUTDOORS GERALDTON

GETAWAY OUTDOORS KELMSCOTT

GETAWAY OUTDOORS MANDURAH

GIN GIN HARDWARE

GLADSTONE CAMPING WORLD

GLYNDE M10

GO CAMPING

GO MARKETING FUND PTY LTD

GOOD SPORTS SCOTTSDALE

GOOD SPORTS ST HELENS

GOULBURN DISPOSALS & CAMPING

GOVE WAREHOUSE

GPC ASIA PACIFIC

GRAEME HARRIS BUNBURY

GRAEME HARRIS GUNS PTY LTD

GREAT OUTDOORS ALBURY

GREAT OUTDOORS CENTRE WACOL.

GUNDY SPORTS CENTRE

HALLS CREEK IGA EXPRESS

HARDMAN WINDSCREENS & OUTDOO

HARDWARE & GENERAL

HARRYS CAMPING SUPPLIES

HAWKER MOTORS

HEADING OUTDOORS P/L

HEDLAND EMPORIUM

HENDERSONS CANVAS

HI-DIP TROPHIES & ENGRAVING

HOOK LINE & SINKER

HOOKED-ON ANGLING & OUTDOORS

HORIZON LEISURE PTY LTD

HORIZONS -

HUMPTY DOO HARDWARE

IGA SUPERMARKET

INDEPENDENT HARDWARE GROUP

INGRAMS HOME HARDWARE (D)

INTENTS FISHING & OUTDOORS

JABIRU FOODLAND

JEFF'S SHED PTY LTD

JOHNNO'S CAMPER TRAILERS

JONO AND JOHNO

JONO AND JOHNO

JUDEY'S BROWSE IN.

KALBARRI SPORTS & DIVE

KALBARRI WAREHOUSE

KAMIKAZE FISHING & CAMPING

KATHERINE CAMPING & FISHING

KEATING BROS HARDWARE

KENILWORTH 4 SQUARE S'MARKET

KIMBERLEY CAMPING & OUTBACK

KOLLIOU HARDWARE

LAKE MULWALA FISHING & SKI

LAKES ARMY DISPOSALS

LANDMARK - BIRCHIP

LLOYDS OF MARGARET RIVER

LODDON VALLEY DISPOSALS

LOXTON HARDWARE

LV BODINNAR PTY LTD

LYAL EALES STORES

MAC DONNELL RANGE HOLIDAY PA

MACLEAN OUTDOORS

MAD HARRYS PTY LTD

MALLEE BUILDING & ELECTRICAL

MANINGRIDA PROGRESS ASSOC

MANJIMUP TRADING CO PTY LTD

MID MURRAY GAS CENTRE

MINLATON AUTO CENTRE P/L

MINLATON DISCOUNTERS

MITRE 10 AUSTRALIA LTD

MOONTA HARDWARE & SALVAGE

MOORES HARDWARE

MORANS STORE 2008 PTY LTD

MORRIS STORE

MOSSMAN HARDWARE

MT BEAUTY H'WARE & DRAPERY

MUDGEE CAMPING WORLD

MULLUMBIMBY DISPOSALS.

MURRAY BRIDGE MITRE 10

MUZZYS HARDWARE

MYSTIC MOUNTAIN OUTDOORS

N.T. GENERAL STORE

NAGAMBIE OUTDOORS

NAMBOUR DISPOSALS & CAMPING

NEILSONS HARDWARE

NORMANVILLE SERVICE STATION

NORTHAM MITRE 10

NORTHERN CARAVAN & OUTDOOR

OASIS CAFE.

OUTBACK ADVENTURES

OUTDOOR PLEASURE

OUTDOORISM

OZE 4X4

PALMWOODS FARM & GARDEN SUPP

PARKES 4X4 & OUTDOOR

PEMBERTON GARAGE & SERVICE

PETERBOROUGH HARDWARE

POPES HOME TIMBER & HARDWARE

PORT CAMPBELL GENERAL STORE.

PORT LINCOLN MITRE 10

POSTIES GENERAL STORE

PRESTIGE CARAVANS GEELONG

PRO 4X4

QCC (NSW) PTY LTD

QUICK PITCH CAMPERS

QUORN AUTOPORT

R & K GAS SUPPLIES

R E S

RAINBOW BEACH CAMPING

RANGER OUTDOORS - BENTLEY

RED SUN

REPCO - BAYSWATER

REPCO - EMERALD

REPCO DIST CENTRE (820)

REPCO DIST CENTRE (840)

REPCO DIST CENTRE (850)

RICHMOND CAMPING SUPPLIES

ROBE AUTO AND MARINE

ROCKS MARINE BAIT & TACKLE

ROD & RIFLE PTY. LTD.

ROMSEY HARDWARE

RUSTYS IGA

RV TRADE & FLEET

SEARLES MENSWEAR

SEASPORT TACKLE

SHARK BAY FUEL FISHING&CAMPI

SHARK BAY SUPERMARKET

SHELL COOBER PEDY

SHELL SERVICE STATION

SINGLETON TRAILER CARAV/CAM

SMIRKEY'S SPORTS

SNOWY MOUNTAIN RUG CO

SNOWY'S OUTDOORS

SNOWY'S OUTDOORS-BRENDALE

SOUTHERN CROSS INDUSTRIAL

SP MACHINERY

SPORT 'N' MOORE

SPORTSPOWER CEDUNA

SPOT ON FISHING,TACKLE&OUTDO

SPUDS ROADHOUSE

STANTHORPE SPORTS & CAMPING

STATEWIDE BEARINGS

STEELO'S GUNS & OUTDOORS

STRADDIE SUPER SPORTS

SUMMERFIELD VARIETY DIRECT.

SWAN HILL DISPOSALS

TACKLE WORLD COOLALINGA

TACKLE WORLD EXMOUTH

TACKLE WORLD TULLY

TACKLE WORLD-PT LINCOLN

TAILEM BEND HARDWARE

TAMWORTH FISHING TACKLE

TARUNDA SUPERMARKET

TELOMAC TACKLE

TENNANT FOOD BARN

TENTWORLD - BRENDALE

TENTWORLD - BROWN PLAINS

TENTWORLD - BURLEIGH HEADS

TENTWORLD - FERNTREE GULLY

TENTWORLD - FYSHWICK

TENTWORLD - MIDLAND

TENTWORLD - NORTH IPSWICH

TENTWORLD - PROSPECT

TENTWORLD - TOOWOOMBA

TENTWORLD - TOWNSVILLE

TENTWORLD - TWEED HEADS STH

TENTWORLD - WARANA

TENTWORLD - WOOLLOONGABBA

TENTWORLD WAREHOUSE

TGT PTY LTD

THE GREAT ESCAPE CAMPING CO.

THE LURE SHOP CAMPING

THE SHEFFIELD SHED

THE TACKLEBOX - MURGON

TIMBERLINE GENERAL STORE

TJC PRODUCTS CROOKWELL

TJM PAKENHAM

TJS ONE STOP

TOP 'O' THE GULF MARINE

TOWERS GAS & CAMPING

TRAILBLAZERS ALBANY

TREND CAMPING & OUTDOOR LEIS

TROPICS HARDWARE SUPPLIES

TRUE BLUE MACKAY

TUCKER BOX STORES KUNUNURRA

TUCKEYS HARDWARE

TWO DOGS HARDWARE

VAN & UTE EXTRAS AUSTRALIA

VIRGINIA MITRE 10

WARATAH HARDWARE

WARWICK OUTDOOR & SPORTS

WATSONS CARAVANS - SERVICE

WHEELDON HARDWARE.

WHITEYS TACKLE

WOODFORD HARDWARE & NURSERY

WOODYS VARIETY STORE

WORK STUFF

YARRAM BARGAIN CENTRE

YASS OUTDOOR SPORTS & CAMPIN

YENCKENS HARDWARE-MANSFIELD

YORKETOWN HARDWARE

YOUR OUTDOOR STORE

ZIPTAC

 

 

 

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The information in this article is derived from various sources and is believed to be correct at the time of publication. However, the information may not be error free and may not be applicable in all circumstances.